Frequently Asked Questions
When is the Atlanta Habitat ReStore open?
The Atlanta Habitat ReStore is open to the public Monday - Saturday, 10:30 a.m. - 5:30 p.m. We are located at 271 Chester Ave SE, Atlanta, GA 30316.
How often do you receive new merchandise?
We receive new merchandise every day that we are open. We accept drop off donations in addition to offering a pick-up service, so you never know what items are coming through the door! To browse our newest arrivals, visit our New Arrivals webpage.
How can I find out about sales you are having?
Our ReStore location has a different deal every day.
Mondays = Seniors 60+ receive 10% off their purchase.
Tuesdays = Shop from 10:30 a.m. - 1:30 p.m. to enjoy 20% off your entire purchase.
Wednesdays = Spin the Wild Wheel of Savings for an instant coupon of at least 20% off an item.
Thursdays = A specific department will be discounted 30%. This varies each week.
Fridays = All military members and veterans receive 10% off their purchase.
Sign up for our weekly emails to be the first to know about our newest arrivals, special sales, events and manager markdowns.
You can also download our free mobile app, ATLRestore, to join our loyalty program and receive app-only coupons.
Are your prices negotiable?
We make every effort to monitor the costs of similar products at retail stores, and we typically offer our products for sale at about 50% of the cost of retail. Therefore, since we believe that we are offering our shoppers a deep discount and value for their dollar, we do not negotiate. Remember, all net proceeds from our ReStore’s sales support Atlanta Habitat for Humanity’s mission to transform local communities. To learn more about the Atlanta Habitat mission, visit the About Atlanta Habitat webpage.
What is your return policy?
All merchandise is sold “As Is” and there are no refunds or exchanges except on a limited number of appliances. Our merchandise is donated; therefore, we do not offer any warranties or guarantees. We conduct a thorough screening of our donations to ensure only the highest quality items are accepted, but sometimes things may not work as expected. Please come prepared with your measurements and measure the item you want to purchase. Remember the old carpenter’s adage – “Measure twice, cut once.” We have tape measures available for your convenience. If you change your mind after the purchase, you can donate it back to us.
Can you deliver my purchases?
Our ReStore location does not deliver purchases. However, we will hold your purchased merchandise for seven calendar days so that you may arrange transportation. Our loading dock driveway can accommodate up to 53’ trucks, and it is open for pick-up Monday - Saturday, 11:00 a.m. - 5:00 p.m.
What types of items do you accept as a donation?
All donations must be in excellent physical and working condition whether new or gently used. We accept appliances, cabinets, furniture, lighting items, building materials and more. We are not a thrift store - we are an outlet for home improvement items. Therefore, we cannot accept items such as clothing, linens, food, baby items, etc. To view a more complete list of items we can and cannot accept, please visit our ReStore Donations webpage.
What do you do with my donation?
Your donations are tax-deductible as allowed by law, and they are sold to the public at discounted prices. All net proceeds from the sale of your donated items will support Atlanta Habitat for Humanity. Donations to our ReStore are generally not used in Atlanta Habitat homes.
The items I would like to donate are hard for me to move. Do you offer a pick-up service?
The Atlanta Habitat ReStore offers a free pick-up service for items that are difficult to transport. Please complete our online Donation Form, and we will contact you to schedule a pick-up service. If you have additional questions about this service, call 404-465-1010. Please remember that all donations must be in excellent physical and working condition whether new or gently used.
I am interested in volunteering. Who should I contact?
Atlanta Habitat ReStore operations are impossible without the help of committed volunteers. And, we have many opportunities available. If you are interested, then please join us at our next Volunteer Information Session and Orientation. We would love to meet you and tell you more about our program. Register for the next session here: ReStore Volunteer Registration